Distribution Center

The glossary of terms in “Words of Warehousing” by K. B. Ackerman defines a distribution center as a “facility from which wholesale and retail orders are filled” and adds, “the term is used to describe a high-velocity operation as opposed to aslide1 static storage warehouse.”

Distribution centers have unique requirements that differ from other static warehousing operations. While a static warehouse’s priorities concentrate on the most efficient, cost effective way to store inventory, their operations have very little consideration for customer service.  A distribution center focuses on providing fast, accurate and exceptional service to its customers.

A distribution center’s customers may be their own company’s internal divisions or external customers, such as retailers, wholesalers, or even consumers.  So a distribution center’s business operations are driven by their customers’ requirements.  As the principal link between suppliers and customers, a distribution center’s management must understand not only  their customers’ needs, but also the most efficient and cost-effective methods to meet those needs.

TouchWMS has the flexibility to manage the entire order processing/fulfillment cycle, including receipt of goods, guided putaway, task management, stock allocation (FIFO, FEFO, optimized picks), lot control, wave (bulk) picking, single order picking, multi-zone picking, pick/pack, automatic replenishment, load management, multi-lingual dispatch notes and shipping pallet labels.  TouchWMS can also supply automated end-of-day consignment details to your carrier(s).

We can provide a fully integrated solution with your ERP system, including SAP, BPCS, ERPLX, MAPICS, Oracle, and Microsoft providing real-time connectivity across your entire business, or TouchWMS can operate as a stand-alone system. We also have extensive automation systems integration expertise, linking to weigh scales, PLCs and automated material handling systems.

Offering reduced administrative tasks, efficient warehouse processes, and immediate invoicing, TouchWMS has been developed to meet the needs of distribution centers who want to improve customer service and invoice cycles through real-time visibility of their operations. Experience has shown that implementing a TouchWMS system will result in higher levels of customer satisfaction and greater control over costs.