We Talk Warehousing
To meet the precise needs of your business, we need to understand the challenges you face. This way we can develop a detailed project plan to meet your expectations.
What People are Saying
“We have always worked well with TouchPath and they have been responsive to our needs. They know our business, they understand what we do and how we do it.”
Michael Armstrong
Distribution and Service Delivery Manager, Essentra ComponentsOur Process
Site evaluation
Our two-day site evaluation explores the challenges and problems you face. It’s where we meet with your management team, get down onto the shop floor and ask questions to:
- Learn about your current processes
- Analyse the systems you already have in place
- See your warehouse in operation
- Outline your goals for the project
Working on-site with you also allows us to uncover any additional areas where the automation of manual processes could increase your productivity.
We’ll use the time to review your current business processes, determine the method(s) of data collection and corresponding RF hardware devices, discuss your Go-Live expectations, timelines, and milestones and answer any remaining questions.
Create and supply your project plan
Next, our consulting and R&D teams write up a comprehensive project plan, which lists each business process and the exact steps involved. This plan, our Design Detail Specification, forms the foundation of how we’ll automate and integrate the process into the working environment. It includes all phases of the project, from start to completion and covers:
- Business process modifications (if required)
- User testing
- Train the trainer education/training
- User guides
- Configuration of RF devices
- Go-live, and post-go-live support
Final approval and project milestones
Before your management team approves the project plan, any questions or required changes will be discussed and finalised. On receipt of final approval, we’ll identify any project milestones and then begin the implementation process.
Implementation and testing
When we build your modular solution, it is customary for our customers to perform a conference room pilot in a test environment. During the pilot, detailed feedback is shared and any required refinements are completed. Then the solution will be put into place in your production environment.
Training your team
Our ‘train the trainer’ approach means that your team will quickly be up to speed and know how to get the most from your solution, since they receive training throughout the design and testing phases. Future training (when personnel changes/additions occur) can be done on-site at your facility, or at our offices in High Point, North Carolina in the US or Halifax, West Yorkshire in the UK.
Demonstrations
Where possible, we’ll give you a tour of an existing customer’s site to see our software in action. When this isn’t possible, for example, due to geographical restrictions, we’ll demo our solution to you.
What People are Saying
View more"With this technology, we not only capture inventory in real-time, but validate on the RF devices and track inventory movements as they occur by the plant and warehouse employees."